Hello,
It's 1 week I'm struggling to recharge my internet credit so I can use my mobile .
Please advise how to use or where to go
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Hi
You can charge your phone credit at the ATM (minimum €7.5), Homebanking (minimum €7.5), in your customer area my MOCHE (minimum €5) or at the MEO Store (minimum €5).
At the ATM or home banking, choose the MOCHE or MEO option.
Follow the steps:
1. Access Pagamentos e Outros Serviços (Payments and Other Services)
2. Select Telemóveis (Mobile Phones)
3. Choose MEO or MOCHE
4. Enter your cell phone or mobile internet number and the value of the top-up (equal to or greater than €7.5)
5. If necessary, choose the Invoice option and enter the tax number. If not, choose the Voucher option
6. Confirm the payment details and save the invoice or receipt as proof.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.